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The possible dangers of chromium in the water supply,
mercury in the fish we eat, controversy over genetically modified foods,
and even worries about the adverse health effects of using mobile phonesall
stories that involve the reporting of risks.
Because these scientific topics resonate so strongly with the public,
journalists and other communicators who can adequately explain the risk
aspect of these issues play an important role. With more and more people
relying upon the mainstream news media for information on health risks
for their families, science and environmental journalists face a daunting
tasknot only to report on recent studies, but to dig deeper and
provide context so readers can understand the big picture.
Providing reliable and sound information to the public regarding health
or environmental risks is the number one priority for award-winning environmental
journalists like Marla Cone, a Los Angeles Times reporter who has covered
the environmental beat for more than 20 years, Ilsa Setziol, environmental
correspondent with National Public Radio, and John Krist, senior environmental
reporter and columnist for the Ventura County Star, where he has worked
for two decades.
"The
public has a right to know about a health or environmental risk,"
Setziol said. "But it is also very important to temper stories to
avoid unwarranted public panic. Sometimes my sources differ on what constitutes
a genuine risk. It is part of my job to decide what merits attention."
Krist agrees. "Unfortunately, it is rare to find incontrovertible,
unequivocal proof that something is bad for you, or at least bad enough
that you should alter your behavior to avoid it. The world is messy and
biological systems are astonishingly complex.
Science almost never provides us certainty," he continued. "It
just gives us the best explanation at any given time."
For
these writers, communicating risk, particularly risk to human health,
is the hardest part of the beat. "People understand risk when it
comes to the stock market, but it is harder to understand when it is your
health or safety," Cone said.
The measurement of risk by scientists is a complex statistical process
that often produces results thatout of contextcan be meaningless
to the average person. What does it mean, for example, when the Center
for Disease Control says that we have a one in 397 chance of dying from
heart disease this year? Or a one in 56,424,800 chance of dying from bioterrorism?
"The first challenge for anyone trying to communicate risk is to
accurately describe what risk is," said David Ropeik, director of
risk communication for the Harvard Center for Risk Analysis. "Most
people assume it is just statistics, but we have to think about risk more
broadly."
Risk, according to Ropeik, whose book entitled "Risk: A Practical
Guide for Deciding What is Really Safe and What is Really Dangerous in
the World Around You" will be published in October by Houghton Mifflin,
is the calculation of probability that exposure to a hazard will result
in negative consequences. If you smoke a pack of cigarettes a day for
20 years, you have a good chance of developing lung cancer. If you live
in Kansas City, you have a low risk of being bitten by a shark.
The challenge, according to Ropeik, is that humans don't respond to risk
based on the facts, and in most cases, we don't have all the data to begin
with. "Evolution has taught us to protect ourselves immediately,
before we have all the facts," he said. "We are biologically
hard-wired to fear first and think second."
This instinctual reaction of fear that drives our first response to a
risk makes it difficult for risk communicators who must try to convince
members of the public that their first reaction of fear may not have been
the right one.
In addition to trying to persuade someone to change their perception and
overcome that initial fear, risk communicators also must battle a myriad
of psychological factors that play an important role in how people view
risk.
Thirty years of research in the field of psychology have yielded a body
of knowledge about how humans perceive risk. A species-wide pattern of
fear means that most people around the world fear the same things for
the same reasons. And often these fears don't match the facts.
People are always afraid of a risk when it first pops up, according to
Ropeik, and less afraid after it has been around a while. Remember fears
about radiation from microwave ovens?
"We are also always more afraid of an imposed risk than one we choose,"
he continued. For example, the dangers of radon gas seeping into homes,
potentially causing lung cancer, pose a very scary threat to members of
the public because it is imposed. However, many many more people will
contract lung cancer from smoking, but because that is a chosen risk,
it is less frightening.
People are also less afraid of a risk when they can exert some physical
control over it, which explains why bungee-jumping, sky-diving and skiing
remain popular sports despite their riskiness. It also explains why people
who are afraid to fly are less fearful of driving the car, despite the
much greater statistical risk of dying in an auto accident.
Catastrophic risks, such as an airplane crash, strike more fear in the
hearts of individuals than do statistically larger risks that affect individuals
rather than hundreds or thousands of people at once.
The "dread factor" also plays a role. "What's worse,"
Ropeik asks. "Being eaten alive by a shark or dying in your sleep
of heart disease?" If you said the shark, you are not alone. However,
guess which one is more likely, and logically the one you should be more
afraid of?
We perceive a risk as less negative if it is happening to "them"
instead of "us." "We see risk through the prism of our
vulnerability," Ropeik said. "Before 9/11, terrorism was what
happened to other peopleembassy workers, soldiers, people in other
countries. Now, it could happen to us, in our parks, in our homes, in
our offices."
Finally, we are much more afraid of risks to our children than to ourselves.
"What's worse," Ropeik asks again. "Asbestos in your workplace
or asbestos in your child's school? Our fear goes up if there is a potential
effect on future generations."
The chromium 6 controversy several years ago illustrates some of the aspects
of public perceptions of risk. Chromium, a known carcinogen when inhaled,
was found in water supplies throughout California, particularly in areas
once housing the aerospace industry. While little scientific evidence
points to its danger as a water contaminant, a highly-publicized lawsuit,
later dramatized in the movie "Erin Brockovich," brought a tremendous
amount of attention to the issue. In 2000, public outcry drove regulatory
agencies to create a stringent goal for chromium in drinking water, despite
the lack of scientific evidence.
At the height of the chromium 6 controversy in late 2000, Cone wrote an
article for the Times trying to diffuse the hysteria and explain the actual
risk from ingesting the compound. The conclusion that chromium 6 was dangerous
in drinking water came from a 1968 German study was considered flawed
by many, and had been dismissed by the federal Environmental Protection
Agency. Her article featured a quote from one of the world's leading chromium
experts, Max Costa of New York University, calling it "totally stupid
and scary" for California to calculate its health goal based on this
study.
But if enough people are afraid of something, they create pressure that
drives legislators and government agencies to respond. On the chromium
6 issue, public health officials quoted in Cone's story said they "over-erred
on the side of public health" because that is what they must dolegally
and morallywhen faced with scientific uncertainty. Similarly, journalists
covering these issues believe they have an obligation to provide their
readers with information that could impact their lives or life choices,
whether well-documented or controversial.
Cone, who recently taught a course in environmental journalism at UC Berkeley's
graduate program, advises journalists and others charged with communicating
risk to always put the information into perspective. "We don't want
to alarm people unnecessarily. More than being objective and balancing
the two sides of a controversy, we must explain the complete situation
for the reader."
As a journalist, Setziol says that it is important to be sure that you
have sufficient time and space to adequately give your audience ample
context, to say 'this is what we know, and this is what we don't know.'
"I've had some sleepless nights worrying about how to strike the
right balance and get to the appropriate level of concern," she said.
The impacts of risk communicationwhether done well or poorlycan
have far reaching consequences, causing panic and inevitably money and
resources to be spent assuaging fears rather than addressing real risks.
For example, statistically, nuclear power plants pose much less of a risk
to their communities than do coal-fire power plants, which spew contaminants
into the air. "Coal-fire power plants kill more people each year
than Chernobyl did when it erupted," Ropeik said. But the movement
against nuclear power plants is so strong that it has created enough pressure
to drive the government to spend dollars to appease those fears, money
that could be better spent on reducing emissions from coal-fired power
plants or other risks with greater significance.
"When we fear the wrong things and force government to respond,"
Ropeik said. "Then we risk reallocating government resources to the
wrong risks and raise our overall peril." 
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